FAQ · South American buyers
Wholesale plush FAQ for South American buyers.
Answers for importers, wholesalers, distributors, retailers and e-commerce sellers in South America, including Spanish- and Portuguese-speaking markets. MOQ, mixed styles, private labeling, shipping and documents are all confirmed per product, quantity and destination — the answers below describe how we approach each topic.
Do you supply buyers in South America?
Yes. We work with importers, wholesalers, distributors, retailers and e-commerce sellers across South America, including Spanish- and Portuguese-speaking markets, and most enquiries come through WhatsApp.
How does shipping to South America work?
Ocean freight is the most common route for plush orders to South America because of the distance, with air and courier options for smaller or urgent shipments. The right route is confirmed against carton volume, destination and delivery requirements.
What is the MOQ for South American orders?
MOQ depends on the product, quantity, customization and packaging. It is not one fixed number. Send the product, quantity and destination on WhatsApp and we confirm the current MOQ for your order.
Can I mix styles and colours in one order?
Mixed styles and colours are available subject to product and quantity confirmation. Tell us the assortment you need and we confirm whether it can be combined in one order.
Is private labeling available?
Yes — custom logo, woven label, hang tag and packaging so an existing product direction carries your brand.
Can you communicate in Spanish or Portuguese?
The site is available in English and Spanish, and Portuguese can be added for Brazilian buyers when needed. Enquiries are handled by WhatsApp, where we confirm details before quoting.
What documents are provided for import?
Labels and export documents are prepared to match the destination and retailer requirements. Destination import duties, taxes and local compliance are confirmed by the buyer for their market.
How do I get a current wholesale price for Brazil, Chile or Peru?
Send the product, quantity and destination country on WhatsApp, and tell us whether you need a logo or custom packaging. We confirm the MOQ and send a current wholesale price.
What affects shipping cost to South America?
Carton volume, total weight, the destination country and the delivery method — sea, air or courier. We confirm the carton volume and shipping options once the product and quantity are set.
How long does delivery take?
Delivery time depends on the route and method and is confirmed when the order details and destination are set. We do not publish generic delivery dates.
Last updated: 2026-08-27 · Reviewed by: Plushform product team. Shipping, MOQ and documents are confirmed per order and destination.